Terms and Conditions
Effective Date: April 2, 2026
These Terms and Conditions (“Terms”) govern your use of the wholesalepc.us website and the device diagnostic, repair, refurbishment, and related services provided by Wholesale PCS (“Wholesale PCS,” “we,” “us,” or “our”).
By requesting or using our services, you acknowledge that you have read and agree to these Terms.
1. Business Information
Wholesale PCS is a locally operated device service business serving customers in Anaheim, California.
Business Address:
Wholesale PCS
2129 E Ball Rd
Anaheim, CA 92806
Phone: (657) 208-1209
Our services are provided at our physical business location unless otherwise stated.
2. Services
Wholesale PCS provides in-person device diagnostic, repair, refurbishment, and related services for smartphones and other eligible electronic devices.
Services may include device evaluation, diagnostics, troubleshooting, repair recommendations, parts replacement, hardware servicing, and other services depending on the device and the issue identified.
The availability of a particular service depends on the device model, condition, availability of parts, technical requirements, and the nature of the reported problem.
All diagnostic and repair services are performed in person at our physical location unless otherwise agreed upon.
3. Device Inspection and Diagnosis
A device may need to be physically inspected before Wholesale PCS can determine the cause of a problem or provide a final service price.
Initial information provided through our website, by phone, or through other communication methods may be used to provide a preliminary estimate only.
The final diagnosis, recommended service, and price may change after physical inspection of the device.
4. Service Authorization
Wholesale PCS will not perform repair or other paid service work without the customer’s authorization.
After evaluating the device, we may provide a diagnosis, service recommendation, and estimated price.
Customers are free to accept or decline the recommended service.
If additional issues are discovered during the service that may require additional work or cost, we may contact the customer for authorization before proceeding with the additional work.
5. Pricing and Estimates
We make reasonable efforts to provide pricing information before performing paid services.
The final price may depend on factors including:
- Device make and model
- Device condition
- Nature and extent of the issue
- Parts required
- Labor required
- Additional issues discovered during diagnosis
- Availability and cost of replacement parts
Any price provided before physical inspection may be considered an estimate and may change after diagnosis.
Customers will be informed of applicable pricing before authorized work is performed.
6. Appointments and Walk-Ins
Wholesale PCS accepts walk-in customers during normal business hours, subject to staff availability and current workload.
Appointments may be available for certain services but are not guaranteed unless confirmed by Wholesale PCS.
An appointment or service request does not guarantee that a particular repair, part, technician, or service will be available at a specific time.
We may need additional time to diagnose a device or complete a service depending on the nature of the issue.
7. Customer Responsibility for Data and Backups
Customers are responsible for backing up their personal information and important data before submitting a device for diagnosis, repair, refurbishment, or other service.
Although we take reasonable care when handling customer devices, device servicing may involve circumstances in which data can become inaccessible, corrupted, or lost.
Customers should maintain an appropriate backup before authorizing service.
Wholesale PCS is not responsible for the loss of personal data resulting from circumstances associated with device diagnosis, repair, refurbishment, servicing, or pre-existing device conditions, except where liability cannot legally be excluded.
8. Pre-Existing Conditions and Additional Issues
A device may have existing damage, defects, wear, software issues, liquid exposure, physical damage, or other conditions that are unrelated to the customer’s reported problem.
During diagnosis or service, additional issues may become apparent.
Wholesale PCS is not responsible for problems that existed before the device was submitted for service or for issues unrelated to the authorized service, except where otherwise required by applicable law.
9. Parts and Service Availability
The availability of specific parts, components, or services may vary by device model and condition.
In some circumstances, a particular part or service may not be available or may require additional time to obtain.
Wholesale PCS may decline a service when we reasonably determine that the requested service cannot be safely or reliably performed.
10. Website Information
We make reasonable efforts to keep the information on wholesalepc.us accurate and up to date.
However, website content, service availability, pricing information, photographs, descriptions, and other information may change without notice.
Information provided on the website should not be considered a guarantee that a particular service, part, price, or repair outcome will be available.
11. Limitation of Liability
To the extent permitted by applicable law, Wholesale PCS will not be responsible for losses arising from pre-existing device conditions, previously damaged components, customer data loss, or problems unrelated to the service authorized by the customer.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
12. Customer Communications
When you provide your phone number or email address to Wholesale PCS, we may use that information to communicate with you regarding your inquiry, appointment, diagnosis, estimate, repair, or other requested services.
Marketing communications, where applicable, will be handled in accordance with our Privacy Policy and applicable law.
13. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how Wholesale PCS collects, uses, protects, and handles personal information.
Please review our Privacy Policy for additional information regarding your privacy.
14. Changes to These Terms
Wholesale PCS may update these Terms and Conditions from time to time to reflect changes to our services, business practices, or applicable requirements.
When changes are made, the updated Terms will be posted on this page and the Effective Date will be updated.
Your continued use of our website or services after an updated version is posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
15. Contact Us
If you have questions about these Terms and Conditions or our services, please contact us:
Wholesale PCS
2129 E Ball Rd
Anaheim, CA 92806
Phone: (657) 208-1209