Privacy Policy
Effective Date: July 1, 2026
Wholesale PCS (“Wholesale PCS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a quote or diagnostic service, or use our device repair, refurbishment, and other services.
Business Name: Wholesale PCS
Address: 2129 E Ball Rd, Anaheim, CA 92806
Phone: (657) 208-1209
1. Information We Collect
Depending on how you interact with Wholesale PCS, we may collect the following information:
- Name
- Phone number
- Email address
- Information about your device, including manufacturer, model, and reported issue
- Information you provide when requesting a quote, diagnostic service, repair, or other service
- Information provided when scheduling an appointment
- Information you provide when communicating with us by phone, text message, email, or through our website
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, approximate location, and general website usage information. This information may be collected through cookies, analytics, security, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide device diagnostic and repair services
- Provide pricing estimates and service information
- Schedule and manage appointments
- Communicate with you about services you have requested
- Provide service updates and customer support
- Improve our website, services, and customer experience
- Maintain website security and prevent fraud or abuse
- Measure and improve the effectiveness of our advertising
- Comply with applicable legal and regulatory requirements
We may also use your information for marketing communications where permitted by applicable law and where any required consent has been obtained.
3. Communications
If you provide your phone number or email address when requesting information or services, we may use that information to respond to your request and communicate with you about your service.
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may opt out of marketing communications at any time by following the instructions provided in the communication or by contacting us directly.
4. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to help operate the website, maintain security, understand website usage, measure advertising performance, and improve our services.
We may use third-party services for website hosting, analytics, advertising measurement, communications, security, and other website functions. These providers may process information on our behalf in accordance with their applicable policies and agreements.
Our website and advertising campaigns may use services provided by Google or other technology providers to measure website traffic, advertising performance, and interactions with our website.
Third-party providers may use cookies or similar technologies according to their own privacy policies and applicable terms.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, website, communications, scheduling, hosting, analytics, advertising, security, or other business functions.
These service providers may only use information as necessary to provide services to us or as otherwise permitted by applicable law.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or lawful requests
- Protect our rights, property, or business
- Prevent fraud, abuse, or security threats
- Protect the safety of our customers, employees, or others
- Enforce our agreements and policies
6. Device Information and Customer Data
When you bring a device to Wholesale PCS for diagnostic or repair services, we may need to access certain device information or data when reasonably necessary to perform the service you requested.
We will only access device information to the extent reasonably necessary to provide the requested service.
Customers are responsible for maintaining appropriate backups of their personal data before submitting a device for service. We recommend backing up important information whenever possible.
Wholesale PCS is not responsible for the loss of personal data that may occur during the diagnostic, repair, refurbishment, or servicing of a device.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information over the internet or through electronic systems can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also have the right to opt out of certain marketing communications.
To make a privacy-related request, please contact Wholesale PCS using the contact information provided below. We may need to verify your identity before completing certain requests.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
Wholesale PCS is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy and terms of any third-party website or service before providing personal information.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
When changes are made, we will update the Effective Date at the top of this page and post the revised Privacy Policy on our website.
We encourage you to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Wholesale PCS handles personal information, please contact us:
Wholesale PCS
2129 E Ball Rd
Anaheim, CA 92806
Phone: (657) 208-1209